Full-Service Home Care for New Orleans’ Most Exceptional Properties
High-Touch Property Management Services for Your Second Home.
Luxury homes in New Orleans face unique challenges, and most management solutions fall short.
Your Home Deserves More Than a House Sitter, It Needs a Steward.
Inconsistent Oversight
This can lead to deferred maintenance, costly repairs, and unaddressed issues.
Contractor Headaches
This makes even small repairs stressful.
Unresponsive Property Managers
This causes frustration when you're hundreds of miles away.
Poor Communication
This leaves you guessing what’s happening with your asset.
When you’re managing a high-value property from out of town, it can feel overwhelming.
Who’s watching the house when you’re away? Who do you trust to handle emergencies or routine upkeep? How do you ensure your home is ready for your family and guests every time?
We handle everything discreetly, professionally, and proactively so your home remains protected, pristine, and effortlessly enjoyable.
The Plan
Here’s How We Keep Your Home Exceptional
Step 1: Onboarding & Property Assessment
We visit your home, document its condition, understand your preferences, and build a customized checklist. Our team is responsive, reliable, and reachable when you need us.
Step 2: Customized Property Management Plan
We establish routine site visits, vendor coordination, emergency response, and personalized concierge services. Custom checklists, smart access, storm prep & preventative care. From HVAC to pool care, we bring in the best contractors in New Orleans.
Step 3: Discreet, Proactive Management Year-Round
We monitor, maintain, and care for your home as if it were our own, with clear monthly reporting and transparent communication. Clean, stocked, and set up for comfort when your family or friends arrive.
Why Big Easy Management?
Local, Reliable, and Built for High-Touch Service
✔️ We’re New Orleanians – We understand the architecture, the weather, the contractors, and the neighborhood dynamics. We don’t Google plumbers—we call people we know and trust.
✔️ Clear, Customized Reporting – Every home is unique, which is why we provide customized management plans tailored to your specific needs. We build property-specific checklists and provide transparent, regular updates.
✔️ Confidential, High-Touch Service – You get a dedicated property manager who knows your home inside and out.
✔️ Built on Values – Transparency, problem-solving, innovation, and treating every home like it’s our own. Unlike other companies that charge a low base fee and add unexpected surcharges, we operate on a straightforward management fee with no surprises.
Trusted Relationships
You need a dependable partner to care for and maintain your property.
Silver
Package
_ - Monthly Home Visit by a BEM expert with a comprehensive checklist for property inspection
- Phone coordination of service providers with digital lock access
- Self-service booking for scheduled cleanings (additional charges apply)
- Emergency maintenance monitoring during business hours
- Hurricane preparation services (additional charges apply)
- Service Reporting
- Access to BEM's exclusive contractor list
- Inclusion on alarm phone number ring order
- 24/7 emergency maintenance response
- Coordination of two contractors/service providers per month
- Premium upgrades and renovation management
- Cleanings and consumable restocking after stays
Gold
Package
_ - Twice a month Home Visits by a BEM specialist with meticulous checklist inspections
- Coordination of two contractors/service providers per month
- Property booking for scheduled cleanings (additional charges apply)
- 24/7 emergency maintenance response
- Inclusion on alarm phone number ring order
- Service reporting
- Access to BEM's exclusive contractor list
- Priority hurricane preparation services (additional charges apply)
Platinum Package
_- Weekly Home Visits by a dedicated BEM expert
- Coordination of six contractors/service providers monthly
- Utilization of BEM's curated preferred vendor list
- Opening and closing the home around extended vacancies
- Cleanings and consumable restocking after stays (consumables & cleanings billed separately)
- Access to BEM Concierge Service: Grocery shopping services. Restaurant recommendations and exclusive booking arrangements
- Dedicated property manager for personalized support
- 24/7 emergency maintenance response
- Inclusion on alarm phone number ring order
- Service reporting
- Access to BEM's exclusive contractor list
- Hurricane preparation services
- Premium upgrades and renovation management (included up to $10,000, additional charges apply based on scope)
- Proactive reporting and review to enhance overall property value
White-Glove Property Care & Concierge Services for Second Homes in New Orleans
Your luxury home deserves flawless upkeep, security, and expert attention to detail. At Big Easy Management, we offer comprehensive, high-touch property management services tailored to second homeowners who demand excellence, discretion, and total peace of mind.
Whether you need routine property maintenance, emergency support, or luxury concierge services, our expert team ensures your home is pristine, secure, and always ready for your arrival.
Interior & Exterior Maintenance
Luxury Home Cleaning & Readiness
Deep cleaning, fresh linens, and full restocking before your arrival.
Exterior Upkeep & Seasonal Care
Pool maintenance, landscaping, and pressure washing.
Smart Energy & Home System Monitoring
HVAC, plumbing, and electrical system checks.
Furniture & Art Preservation
Climate control and routine inspections for valuable collections.
Contractor & Vendor Coordination
Exclusive Access to Vetted Contractors
Trusted plumbers, electricians, HVAC specialists, and more.
Scheduled Preventative Maintenance
Routine servicing to prevent expensive emergency repairs.
Renovation & Project Management
We oversee home upgrades, remodeling, and repairs with precision.
Quality Control & Inspections
Every service is personally inspected before completion.
Home Management Services
Scheduled Property Inspections
Customized maintenance checklists ensure every detail of your home is accounted for.
Security & Smart Home Monitoring
Alarm system oversight, lock automation, and remote surveillance.
24/7 Emergency Response
Immediate assistance for urgent repairs or security concerns.
Storm & Hurricane Preparedness
Pre-storm safety measures and post-storm property inspections.
Lifestyle & Concierge Services
Pre-Arrival Home Preparation
Groceries stocked, fresh linens, and personalized details.
Exclusive Dining & Event Access
Reservations at top restaurants, private chef services, and VIP events.
Luxury Transportation & Vehicle Maintenance
Airport pickups, chauffeur services, and car care while you’re away.
Event & Experience Coordination
From private wine tastings to in-home entertainment, we create unforgettable moments.
Let's Get Started
Call us at (504) 356-8333. Or, provide your email address and we’ll contact you shortly.
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About Us
Big Easy Management is a forward-thinking hospitality and property management company dedicated to revolutionizing the travel experience. Our vision is to make travel seamless and touch-free while delivering modern amenities and personalized service. With a commitment to transparency, teamwork, and problem-solving, we ensure stress-free experiences for both guests and property owners. Our values of innovation, excellence, and partnership drive us to continuously improve and adapt in an ever-changing landscape. Through personalized customer service, local expertise, and strong relationships, we provide a unique touchless experience for guests while supporting the community we serve.
Explore More with Big Easy Management
Whether you manage hotels, short-term rentals, large-scale residential buildings, or luxury estates, Big Easy Management has a tailored solution for you.